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Firstly in our 7 problem solving steps, we advocate taking a proactive approach, go and find problems to solve; important and valuable problems.The real starting point then for any problem solving process is to find the right problem to solve.
Too often our approach to problem solving is reactive, we wait for the problems to arise.
You should evaluate at least two areas: For a more comprehensive explanation of the 7 problem solving steps, plus a wide range of tools to help you take them, go to our great-value e-guide: What’s the Problem.
This guide is designed to help you find the right problems then take steps to address them.
2 Define the Problem It is very tempting to gloss over this step and move to analysis and solutions.
However, like the first step, it is one of the secrets of effective problem solving.